FAQs


DELIVERY

All orders are delivered by express post via Australia Post for the flat rate of $10. 

Orders over $80 qualify for free shipping.

Orders are sent within 1-2 business day from the time of purchase, so please ensure that you double check your order, billing and shipping information prior to completing your purchase in case any changes are required.

Once your order has been sent, delivery can take up to 1-3 business days and up to 10 Business days during promotional periods. Bear in mind that depending on the Australia Post Delivery Network (especially during the holiday period) as well as your location, the estimated time of delivery may also vary.

If your order was placed on a Weekend or a Public Holiday, please allow an additional business day for us to process your order.

Once your order has been scanned by Australia Post Delivery you will receive a shipping email, which will include a tracking number. 

For any Australia Post questions, please visit their website here.